Tag Archives: retail
In early 2013, the Boston Consulting Group published ‘Ten Things to Know About African Consumers’. Seven out of ten of these continent-wide trends are likely to boost online retail growth and B2C e-commerce in Africa. I’ve listed the brief below. Optimism about the Future – African’s, with the exception of Northern African nations are exceptionally positive about future economic developments. By and large, Africans are very entrepreneurial. Partially due to a lack of established career paths and an inadequate formal education structure, ambitious individuals tend towards creating new opportunities. Techno- Freaks – There is wild craze for all things digital and the speed and scale the internet and technology uptake is driving major change and economic opportunities. From football clubs to soft drinks, the African continent loves the international brand. This is a big selling point for international players with a serious brand appeal of value add. Massive discrepancies are often found in official market data and real markets, which include parallel and informal sector sales, can often be much higher and reflect greater opportunities. Quality sells. Despite higher prices, a better value-add and long-term investment coupled with higher prices can conquer market share. Look at the Toyota brand, but there are many other examples to back this up. Successful, modern retail outlets, greater varieties and cheaper products drive the cognizant African consumer. The evolving retail preferences on the continent imply that if online retail can offer convenience as well as opportunities for cost-saving, then it has a bright future in the coming years. While online retail has a ways to go, more affluent markets in Africa are ready for the practice and as the rapidly growing economies begin to stabilize it is expected that a massive wave of online e-commerce will follow. Africa may be lagging in online stores and e-commerce, but with growing wealth and broadband availability a massive spike is expected of the 3-7 year period with growth of between 20-25% in the next 3 years leading up to it. For more see: www.bcgperspectives.com and for Online Retail Solutions & e-Commerce Author: Jonathan D. Novotny is an e-commerce evangelist and co-founder of the CloudShop/CloudSales online retail franchise.
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The best online shopping stores: When it comes to tech startups, ecommerce is at once an easy and tricky space to play in. It’s easy, because to get going all you really need is something to sell, a good design and the right plugins. It’s tricky because people are trusting you with their money. You have to make sure you have the right security, and can guarantee delivery. It’s also not easy to stand out in a market like South Africa where broadband penetration remains comparatively low, forcing you to compete for place in a crowded space. There are a few that have done so well. They sell a wide variety of products, but generally occupy specific niches. The South African ecommerce awards recognises these sites on an annual basis. This year’s winners included sites owned by mega-corporations, while others are more independent. 1. Best ecommerce store — YuppieChef This online store claims it is “dedicated to making the world’s best kitchen tools available to South Africans”. According to the awards’ judging panel: The Yuppiechef website is a pleasure to use with fast, accurate search results and crisp clear images. The site is informative and the ordering process is streamlined and efficient. The delivery experience is incredible, ensuring satisfied customers. Customer service is responsive and attentive whether it’s over the phone, email or online chat. We loved the mobile site. 2. Best ecommerce services website — Bidorbuy The online auction site is an ecommerce stalwart in South Africa, having been around since 1999. In early 2011, it bought group-buying site UbuntuDeal “We enjoyed the fast and secure online shopping, an awesome mobile site and timely responses to customer queries,” said the judging panel. 3. Best group-buying site — Groupon SA The company might not be faring so well internationally, but the SA franchise maintains that it’s in it for the long-haul. With the like of Naspers’ Dealify and Avusa’s Zappon out of the game, it definitely had less competition for this award than it would have a year ago. “The website is easy to navigate with a wide range of deals of which the ordering process was extremely quick and straightforward,” say the judges. 4. Best classifieds website — Property 24 The online classifieds game is seriously hotting up, around the world as well as in South Africa. Some think they might even be the thing that finally kills off newspapers. According to the judges, the Naspers-owned [...]